FAQ's

1) Are children welcome?

Children/family are welcome to attend the trip. However, the wedding and reception will be adults only.

2) Do I need a passport?

Yes.

3) May I bring someone with me?

Unfortunately, we are unable to accommodate additional guest at the wedding and reception. We will only be able to accommodate those listed on your invitation.

4) How do I book?

To book, select "Book" tab on this site. Select the days you will stay (minimum of 3 nights) and the number of guest in the room. Select your room on the family side (Royalton Negril Resort & Spa) or the adults only side (Hideaway). Enter your information as it appears on your passport and licenses. Continue with the payment plan by paying the nonrefundable deposit ( $150/per person) or pay it all upfront. No rooms are being held. The only way for a you to lock in a room/rate is to obtain the Guest Dashboard confirmation through Destify.

5) What is Diamond Club? What does it offer?

Diamond club allows your butler service and preferred room locations with the best views. It includes:

Complimentary in-suite bottle of wine and basket of fruits upon arrival. In-suite selection of fine liquors.Enhanced minibar restocked daily. In-suite coffee machine with speciality coffee pods.Upgraded set of bathroom amenities. Complimentary beach bag and slippers for you to take home as a special gift. Luxurious 100% pure fine cotton robes in your room.In suite complimentary aromatherapy from The Royal Spa. Nightly turndown service for ultimate relaxation. Exclusive 24/7 room service menu options. Room Service priority delivery and timing delivery guarantee. Thoughtfully chosen pillow selection from The Royal Spa menu. Access a variety of spa services at a preferential price of 20% off. One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits. Beach butler services and assistance from sunrise to sunset. Instant Messaging Services with your Personal Butler. Priority reservations at specialty restaurants. Personalized and seamless check-in and check-out at the lounge. Curated selection of top tier spirits. Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats. Access to the private Diamond Club™ Lounge, a haven of elegance. Distinctive wrist bracelet for recognition and privileges. Exclusive private pool for Diamond Club™ guests. Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance. Private and upscale breakfast experience at a designated exclusive restaurant venue. Welcome bottle of sparkling wine on the house uncorked by your butler.

6) Does Destify price match?

Yes. Price matches are only allowed at the time of booking and only allowed one time only. Match must be submitted on the same day as the deposit. If you submit a booking with a price match attached and then change the reservation for any reason, you will be subject to the supplier's current rate and the prior price match will be lost. In order for a price match to be approved, it must come from a US Based online travel agency. (Ex: Priceline, Expedia, Cheapcaribbean). Match must include - hotel name, desired travel dates, number of occupants, room category, check -out screen price and include the time and date stamp in the image. If including airfare in a Price Match the flight details including class of service must be submitted with the screenshot.

Some Airline packages are not available for matches depending on class of service. Terms of price match MUST be applied to booking. - In some cases, the trip may have to be paid in full OR the deposit will be higher. The agent will discuss these stipulations with the guest prior to the approval.

Price matching can not be done within 30 days of travel. Please see price- matching details here https://destify.com/price-matching/

7) How do I RSVP?

Please RSVP via the "RSVP" tab on our wedding website. Enter your first and/or last name, contact information, and then click "Submit RSVP." You will be able to RSVP for yourself and any other guest(s) in your party (noted in your invitation.)

8) When must I finish payment?

Guests are financially responsible to complete payment on their individual reservations. Payments are made for any amount at any time (reservations must be paid in full 65 days prior to trip).

9) Will the ceremony and reception be held at the same location?

Yes.

10) When is the deadline to RSVP?

May 15, 2024

Any other questions?

Please email us at hurts2bwithoutyou@gmail.com and we will respond as soon as reasonably practicable.